Acceptable Use Policy

Using our Services requires common sense, and you agree not to use the Services in ways that violate the law, harm other people or our network, or breach Internet community standards. And, you may not use the Services to enable others to do those things. We have set out specific prohibited activities in this acceptable use policy (“Policy”).

However, because the nature of what is an acceptable use of the Internet is constantly evolving, we reserve the right to make changes to the Policy at any time. We agree to provide you with notice of material changes, and if they have a negative material effect on your ability to use the Services you may terminate your Agreement with us without any additional Fees.

You agree to incorporate the Policy, or restrictions no less protective of our interests, into your contract with your end users.

We fully reserve the right the electronically-mediated communications. Reasons for such monitoring may include the need to:

  • ensure operational effectiveness of services,
  • prevent a breach of the law, this policy,
  • investigate a suspected breach of the law, this policy,
  • monitor standards.

Laws; Harmful Content

You may not use the Services to violate any law or regulation. In particular, you may notviolate laws prohibiting: copyright, patent, trademark or trade secret infringement,misuse or misappropriation; distribution of child pornography, child erotica, non-consensual sex acts, illegal gambling; defamation, harassment or libel; false advertising;slander or transmission of malicious code or to gain access to other networks.

Further, you may not use the Services in connection with any content that we reasonably believe: promotes, incites or threatens violence; contains harassing content or hate speech; is defamatory or violates a person’s privacy; infringes on another person’s copyright, trade or service mark, patent or other property right; constitutes illegal arms trafficking; or, is likely to result in retaliation against TheCloudHost’s system, network or employees, including behaviour that results in a server being the target of a denial of service attack.

Spam

If you use the Services to transmit email, you must do so responsibly. Sending or promoting SPAM using the Services is prohibited.

Overburdening Resources; Overuse

You may not overburden the Services. You may not place excessive burdens on our, or the providers of Third Party Services’, CPUs, servers or other resources or interfere with the services we provide to other customers. You may not use excessive bandwidth or data transfer. If your Services are unmetered, and your use of them exceeds the use of the Services by similarly situated customers, we may offer to move you to a metered plan.

If you refuse to move to a metered plan, we may place restrictions on your use of the Services or suspend the service until your use corresponds with that of similarly situated customers. If the Order sets out an amount of data transfer or number of visitors, you agree not to exceed this amount. If you do, and we choose not to limit your use of the Services, your data transfer or visitors over the contracted amount will be billed at our then-current rate.

Internet Relay Chat; Videos

You may not use, or provide, open proxies or Internet Relay Chat. Additionally, you may not use the Services for video streaming.